Some orders may take longer to arrive due to shipper and supplier delays. Learn More
Shipping Policy
Welcome to Valency Wellness. We aim to deliver your orders safely and efficiently across India.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During promotional periods or unforeseen circumstances, processing may take slightly longer.
Shipping Coverage
We currently deliver across most serviceable locations in India.
Delivery Timeline
Estimated delivery time:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to weather, courier delays, public holidays, or other factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping offers, if any, will be clearly mentioned on the website.
Order Tracking
Once your order is shipped, you will receive tracking details via Email, SMS, or WhatsApp (where available).
Delivery Attempts
Courier partners generally make multiple delivery attempts. If delivery fails due to incorrect address or customer unavailability, the order may be returned to us.
Damaged Package
If the package appears tampered with or damaged at the time of delivery, please refuse delivery and contact our customer support within 24 hours with photographs.
- Contact:
- info@valencywellness.com
- +91-78910 01771